Welcome to . Printed
below are some of the most frequently asked questions we receive.
Hopefully you will be able to find the answer to your question
here without having to e-mail us. Also, be sure to read our
Ordering Terms.
We now use PayPal for all
orders. PlayPal offers the highest level of security available
for online shopping.
$1 for First Class U.S. Mail;
$4 for U.S.P.S. Priority Mail.
Yes.
Unless you specify otherwise,
we will ship your package by First Class U.S. Mail.
Yes, just print your address
on the order form and it will automatically go by U.S. Mail.
The reason we ask for customer
e-mail addresses is so that we can contact them in the event
of a problem with their order. Sometimes a credit card number
is rejected, or incorrect, or the expiration date is wrong,
or an item is out of stock, or for some other reason we need
to get ahold of the customer.
Before we switched to our
secure server, we would receive the customer's order by regular
e-mail and reply with a confirmation. Now however, all customer
orders go directly to our secure server, which notifies us that
an order has arrived and we pick it up from there. At the time
the customer sends the order, he should receive (or be transferred
to an) order confirmation (page). This is more efficient than
sending out individual replies manually (the alternative would
mean slower order processing).
All of our pages are updated
daily for changes in price and availability. Credit card orders
are filled in the order in which they are received (first come
first served). Check/ money order orders are not filled until
funds are received. (Therefore, if you place an order by check,
it is possible that the item may be gone by the time your check
arrives). It is possible that we might sell out of something
in between 24 hour website updates, but with so many items available,
most customers are usually not affected by this. |
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